Why is the app telling me “Get your flu vaccine and submit proof” when I already had the flu vaccine?
You may need to self-submit proof of your vaccine. Use the Vaccine Management System (VMS) to submit proof of your flu vaccine, and once it’s been accepted, Prodensity will recognize it. Your app will display a yellow clock symbol while the vaccine proof is processing.
Learn how to submit your flu vaccine documentation.
Note: If you use a voucher to get your flu vaccine at Walgreens, you will still need to upload your flu vaccine documentation to VMS.
If you submitted the proof more than two weeks ago and the app is still yellow (showing your proof as in process), please send an email to email@example.com.